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Frequently asked questions

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website and viewing the order history.

What payment methods do you accept?

We accept various payment methods including major credit cards (Visa, MasterCard, American Express,Discover),
WooPay,PayPal,Google Pay and Apple Pay. Payment options may vary depending on your location.

How can I contact customer support?

You can contact our customer support team via email at [email protected] or by phone during normal business hours at 239-898-3355 9am to 5pm eastern time.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them on our website and use them for any products in our store. Gift cards can be sent electronically.

What should I do if I receive a damaged item?

If you receive a damaged item, please contact our customer support team immediately with your order number and a photo of the damaged product. We will assist you with a replacement.

Can I change my order after it has been placed

Once an order is placed, it is processed quickly to ensure prompt delivery. If you need to make changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order is already in processing or has been shipped.

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